Shipping Policy

Shipping Policy

Last updated: July 2026

Thank you for shopping with Sentiō Bellus! Here's everything you need to know about how we process and ship your orders.

Order Processing Time

All orders are processed within 3–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.

Estimated Delivery Times

We ship to the United States and internationally. Estimated delivery times after dispatch are:

• United States: 10–20 business days
• International: 15–30 business days (varies by destination)

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. Free shipping promotions may be available — check our store for current offers.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.

Customs, Duties & Taxes

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at hello@sentiobellus.com and we will work with the carrier to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct at checkout. Sentiō Bellus is not responsible for orders shipped to an incorrect address provided by the customer.

Contact Us

For any shipping questions, please reach out to us at hello@sentiobellus.com. We typically respond within 1–2 business days.